Stand Out On LinkedIn With Joshua B. Lee
Sales Strategies for Consulting Businesses
We all know that LinkedIn is not the typical social media platform and that its algorithm is far from being figured out. However, more and more consultants are using it to connect with potential clients, partners, and other experts to help their business grow.
In this episode, my mentor Joshua B. Lee from Standoutauthority.com, will share some wisdom on the new way that LinkedIn is going to index your posts and explains why this platform will move towards ads. But to be ahead of the game, you need to keep posting value content to keep people engaged.
Welcome to the Accelerate Sales Podcast. Great to have you here. If you're a first time listener and you love what you hear, and I know you're going to love this particular interview, please subscribe. If you're a longtime listener, I really appreciate and am always open to a review. Look, take notes and believe me, I filled a whole page of notes on this one. So please take notes, but also everything, all the links, et cetera, will be in the transcription as well where we do a full show notes. So what are you going to learn out of this, which is most important for you? The first thing you're going to learn is how to really create your voice. And how do you bring that out on LinkedIn?
The second thing is around the new way that LinkedIn is going to index your posts. And how do you get ahead of the game in relation to that? And the third thing is, some couple of key tools on LinkedIn that are often forgotten, like LinkedIn stories and how you actually leverage those to get more engagement. So the person I've got on the show today has been incredibly kind to me. They're my mentor for LinkedIn. And they mentor some of the biggest influencers on the planet on LinkedIn. So now I'm going to hand you over to Joshua B. Lee from Standoutauthority.com.
Welcome Joshua B. Lee from StandOut Authority to the Accelerate Sales Podcast. It is such a pleasure having you on here today, Josh.
Yeah, Paul. Man, I'm excited and I promise you, I won't ever ask you to say my full name again. Let's go with the easy one, it's Josh moving forward.
Just for this one interview. I appreciate that. But a good mutual friend, Jamie Masters, introduced us back when I was having a little bit of a health challenge. And I've got to say, if there's one person on the planet that saved my life it is my mate who donated his kidney. But the other person that saved my business was you. You had such an enormous impact on my business. So I had to finally market myself after hiding behind my health condition for way too long, and what you showed me on LinkedIn completely changed my business for the better. So the first thing I wanted to say is thank you.
Of course, man. I mean, I remember those days of you and I having the conversations going back and forth. And as I told you when we first got on it, it's so good for you and I to have a conversation without you being in a hospital bed. I mean, because you really were. You worked harder than anyone I’ve ever known from a hospital bed. So it was amazing to be able to actually spend that time with you, so thank you.
Yeah. Well, some of the drugs helped. I couldn't sleep at all, so I thought, well, why don't I work? And the doctors even commented that they've never seen anybody work so hard. And I actually ended up commandeering an office. So they gave me an office so I could go and work.
Doesn't surprise me.
The doctors used to come in and instead of bed visits, it was office visits. But anyway, they were the days. And it is a bit ironic that you're carrying an injury at the moment with a moon boot on. But anyway, that's how it rolls with you and I. But I'd love to first kick off with, who are the clients that you love to help?
Paul, just like yourself, I love to be able to work with people that are adding value to this world. If they're just trying to monetize it, they're usually not my clients. Just like you probably say at the same time, there's a thousand people behind me that are willing to take your money. But if you have a product or service that's adding value and helping this world, those are my particular clients. Most of them, if we want to get specifics, it's like seven figure entrepreneurs. They've got a small team and they're really being able to go through... They're great at other social media platforms, but they haven't been able to figure out LinkedIn yet and that's where we step in and really be able to take over their platform.
Yeah. And that's why I'm so excited to have you on today, because consultants are mainly who I work with and LinkedIn is by far the best platform. And what do you see are some of the key opportunities or problems that these seven figure entrepreneurs have in particular in regards to their personal branding and also playing the best game they can on LinkedIn?
Yeah. Well, that's the thing. Most of these entrepreneurs have gotten here because they've done really well on Facebook or Instagram. Really Paul, we had someone not too long ago and they're doing probably eight to nine figures? And they're like, "Look, I'm crushing it. I don't know. It's just my ads." And they always go straight to the ads side on LinkedIn because that's what they were doing on other platforms. They don't realise the organic reach on LinkedIn and the opportunity they have especially on the personal brand. So they're like, "I don't get it. My ads aren't working. It's not going through."
We're like, "Well, you have two problems. Either you don't have your audience dialled in or you don't have your messaging dialled in." "Oh no, those are perfect." "Okay. Well, if those are perfect, you would have results." And so I think that's the biggest thing that we see with most people. They want to go in. Initially they come in and they go, "Okay. I want to start advertising on LinkedIn." And the biggest thing that I tell everyone is, "Look, we can help you on the advertising side, but not until we get your organic side dialled in. And that starts with your personal brand. How do you actually connect with that audience?" Because we've moved into a world now where personal brand stands out over company brand. No matter what level you're at, we're seeing that.
Let's say I mentioned three names. If I said Mercedes, Porsche and Tesla, what human being, what person's face comes to mind when I say those three companies? Elon.
Elon. A little bit close.
But Porsche and Mercedes have been around for much longer, but that's that personal branding and this is what we're seeing come through. And this is where people need to understand, especially on LinkedIn, you and I talked about it years and years ago, it's not about the B2B side or the B2C side, it's about the HH, the human human. How do you actually connect with other human beings and allow yourself as that leader, as that entrepreneur to be able to connect with your audience?
Yeah. Well, certainly I found that a lot of people have been successful through referrals in their network. Right?
And obviously COVID has changed some of the mechanisms; meetups, events, et cetera. So they go on LinkedIn, but they say, "I'm great at the delivery, but I don't want to be the face of my brand. I don't want to be the face of my company." But ultimately the consumer or the person that's buying from them sees them as the face of the brand. If someone's in that situation, what are some ways that you've helped people get around that mindset?
Well, it's being able to talk to them. I mean, as they go through, most of the times when they hit that, it's because they don't want to spend the time, energy and effort it does to be that personal brand. That's why a lot of people hire us because we come in and become them as best as possible. And we can take that off their plate and say, "Look, I want to be able to understand who you are, because just like any situation, people don't buy from brands, they buy from the people that run the companies." Most marketers have just forgotten that. Every company is run by a human being. And so this is where they have to be able to connect.
Now, if that person behind the brand doesn't want it, who else in the company do you feel strong enough that you're going to put that personal brand behind? And that's when it usually clicks. They're like, "Well, no one. Because I designed this." Well, then that means it's you, so let's understand how to be able to connect because wouldn't it be easier not only for yourself, but for all your employees and everything else to be able to drive in the people and be that polarising figure that people want to work with because of you. And then it's the service that you provide because initially brand is what brings someone in the door. Especially personal brands. But what keeps them and stays with them is the services that you provide. Not just the services, but the outcome of those services.
So this is where we have to be able to have these kinds of conversations with people. And once they get that, they usually are okay, because now that they know that the pressure is taken off them for having to show up, it's just us being able to really pull that out of them and understand who they are, I think that's the bigger thing. We hear that seven, eight and nine figure companies, they just don't have the time to be able to be themselves online. And they're so worried that whatever they say will affect the entire company. But that's okay. Guess what, no matter what you do, yes, that's going to happen. We're in a social media world and you want that, because if you're just on a platform and you're not being polarised because people make decisions based on some degree of love or hate of you or the brand or whatever it is. If they are indifferent towards you Paul, they're not only wasting your time, but you're wasting your own time.
So this is where you have to be able to flip that around and understand that it's okay, because you have to be able to handle the people that are going to be your super fans and the people that are going to be haters as well.
Yeah. Look, I totally agree with that. And you said you help people take the load off and I find the exact same thing when I'm helping them with sales is like, I want the sales, but I'm also spread so thin, man, that I can't do all the activities. So we bring in a team to support them. From personal branding marketing into LinkedIn, so what are some of the key things that you actually do for your clients?
Yeah, man. I mean, look, when we go through, it's first and foremost we're spending that first month really understanding their voice, their brand. I mean, I've been blessed that my amazing wife, Rachel B. Lee, and that was not branded, this happened through the marriage that we actually had the first and last name of B. Lee. But she actually comes from a background running branding from Microsoft and for Gardner, two major companies. And now she's left the corporate world and joined our company. So we spend that first month really just being able to draw in, understanding to be able to capture their voice, what they want, what actions are taken and to be able to go through it. Because I think that's the biggest thing people miss. They go in and they go, "Okay, I want to get sales."
Well, if you're just going after the sales and going through, you're not connecting with the right audience. If I sell someone, I've got to continue to sell them as they become a client. And that gets exhausting for everybody. But if you educate, inspire and draw them in through your personal brand and your messaging, now they've chosen to work with you and they become a client for life. So that's what we actually spent a lot of time, energy and effort doing. And then it's about how do we actually engage with your audience, draw them in and actually build real relationships. Because I don't want to just...
You and I see this all the time on LinkedIn. We get the guys that go in and they're going to spam and they're going to send out a thousand messages and they're going to get that one sale and they're like, "Yay, I got the one sale." Well, no, you just pissed off 999 people. There's a better way to be able to do it. Let's meet those 999 people, we treat them like human beings as advocates. And when we get the right clients that understands that, it's magic what we're able to be able to do. And like you said with LinkedIn, with virtual events, we're spending a lot of time and energy being able to do that because LinkedIn's really invested a lot of money. Recently, they invested about $50 million in a European company that's around virtual events because they're really...
Satya Nadella is really betting hard on the dual working network, what we're moving into, which is sometimes at home, sometimes in the office. And so I think we're going to see a huge shift and that's where we're spending a lot of time and energy to be able to connect our clients on that level.
Yeah. Great. So going back to the first bit around your voice; what are some things that surprise people around how to find their voice? Because I know it comes off the tongue easy, but from personal experience, it's very hard to do it.
Here's the thing, Paul. And I'm trying to remember, I know we've probably talked about this at some point or another, but it's my XYZ statement. And this is the one thing I think most people miss out on. If you can be able to align this, you can be able to build most of your brand and most of your voice around. I help X to do Y so they can achieve Z. X is that ideal client. How do you actually sum that up in a very short, precise word? And in a couple of words, that actually makes it that LinkedIn title. And then the service is Y. I help X to do Y, which is the service. This is not the reason why people buy, but it's the process and service you provide. So they can achieve Z. That's that outcome. What do people get from working with you?
Now, like with us, we work with a lot of seven figure entrepreneurs to be able to optimise their LinkedIn process so they can actually create groups and be aligned with other entrepreneurs at that same level. So there's lots of different things. What's that outcome? How do we actually take off and be able to connect with the people that are... I'm trying to be able to put this in the right words. Because when you look at it, most people think they know who their ideal audience is, and they're very broad. Especially on LinkedIn, it's not about casting a wide net, I want to be very specific with that audience.
Two, how do you actually tell what your service does? But the outcome is the real reason why everyone buys. And so when we're able to do that, that's the first initial thing that we spend with anyone. And then that's where we change a lot of the LinkedIn title. I don't want to know that you're the CEO or the founder or the co-founder or the sales director, whatever it is. I can see that in your LinkedIn bio. Be customer facing forward. Tell me how you can help out, and that allows you to stand out on your profile, and then we can build messaging around that too.
Yeah. And look, I've talked about how much you helped me, but that was profound for me getting the header right. If someone drives past your LinkedIn profile, make sure they understand what you do, make it easy for them, which you told me. And then yes, I think that headline is so important. And now a lot of people say, "But I also serve these people." But my message is a bit like Coca-Cola's. It's like, yes, we used to target on our ads a very specific consumer that we wanted to bring into the brand, but that didn't alienate the people that were already consuming the brand, if that makes sense.
100%. Yeah. I love that Paul, because you got to be able to go in. I mean, we all do multiple different things, but what's the one commonality? And this comes back to personal brand, you as the human. So it's okay. Like me, I run a company, but I'm also a father, I'm a business partner, I'm a husband. These are all different things. I used to like to do sports when I was not injured. But these people go, "Well, I can't put that on there." And these are the biggest things that I think separate a lot of people out is because yes, you can be able to share multiple different passages because you're not just individual people, you're one person with multiple different interests. And that's okay because you're going to draw that audience in.
That's where that content play comes in, because you can be able to share these. I always tell people, "You need to know that I'm a parent on LinkedIn, but you don't need to know where my kids go to school." That's for Facebook, that's for Twitter, all these other things. Because it's like, oh, Josh is a parent, I'm a parent too. Or these are the pieces that need to go in that personalise who you are and draw on that ideal audience.
Yeah. And that's great because I saw a poll today on LinkedIn saying should you share personal information on LinkedIn? And I think the way that you just summarised it with that school example is a great way to make the subtle difference. And have you seen that change, Josh? Is it becoming more that way inclined than less?
Look, we're going to have the people that are getting it and they're changing. We're seeing LinkedIn change. I mean, some of the biggest things that are going through are LinkedIn Stories. So this is where I'll talk about... You're not going to see me talk about my torn Achilles in a post, but I can share a little bit more personal information on LinkedIn Stories. We're seeing a 15X increase in engagement on LinkedIn Stories, so it's now catching on. LinkedIn's a little behind the times sometimes. You know this as well as I. They put something out, usually they're a year late to the show, and then it takes another year for everyone to be able to catch on.
Yeah. They're the world's best at keeping their launches a secret, aren't they?
Exactly. Well, I don't think people know... Paul, I'm not sure if you heard or not, but as of next month, they're going to be indexing all of the posts on LinkedIn. So they already index articles on Google. But as of next month, you're actually going to see a big shift. And this is where people better pay attention to how they're creating their content. Because one, we saw the shift from 1,300 characters to 3,000, but now the SEO ability on LinkedIn is going to be phenomenal. So how are you going to craft these posts that your branding goes into the largest true search engine out there, which is Google. I use it leveraging LinkedIn.
Now, let's not go crazy. Everyone needs to understand that if you post too much, you're going to get dinged. But if you're doing clear, consistent content on a regular basis, the ability to be able to get in there and really be able to connect and draw in your audience on that platform is phenomenal. And I don't think they've even told most people. Guys like you and I know this because we stay current on it. But the average person has no clue the same features even... Most people don't even realise that your articles are indexed on Google. And you can be a number one rating in like seven days on a LinkedIn article on Google.
Yes. So indexing of the post. So let's say now, I post three times a week, I post good quality content, and a variety of formats. So I normally use text space, I use polls, I use sliders, but it's always value added, et cetera. Given that, what should I do in preparation for this indexing?
One of the biggest things is to make sure how you're writing your content. It needs to be SEO friendly. There's different tools to be able to use. I use the Hemingway App. There's actually a new one from a friend of mine's company. It's called Jarvis.ai. It's amazing to be able to help start breaking some of these different pieces out, but it's being able to understand how do I actually write the content that's legible? And the average person's world, and it hasn't changed since you and I first talked, reads at a fifth grade level. Most people on LinkedIn write to such a complex level, because they're trying to, oh, it's LinkedIn, it's a business platform I have to come off very smart. Well, if you write over your audience, you're not only breaking the SEO ability, but you're also breaking the attention span.
And so that's where you lose your audience. So when you're going through here, use polls, do text posts. I would definitely highly suggest too, video is the way things are going. So take time and effort to be able to share some video content there. One, you're not just putting the video, but also put the text on the bottom; the captions. Because you want to be able to go in there and be able to grab this. So those are the different ways that we're really taking time and energy. Google indexes the first 160 characters of... That's how they index. So what you want to be able to take the time and energy is those first 160 characters, are they optimised for search and to be able to grab your audience's attention? Not just on LinkedIn, but on Google as well.
Right. So I know that I've always said, and you taught me this, have an intriguing headline. Sorry, head start of the post so that people want to see more. So now what's the balance? Is it, you have intriguing plush makes, or you have some keywords in there related to the post?
I changed a little bit. I mean, this is because of this new indexing on the Google posts, I used to be a big fan of being able to take and put my headline on my picture. I still do that to an extent, but not the exact headline I'm using. Because I used to go, "Okay. Well, I've only got 1,300 characters I want to make sure I optimise." I always put a picture in there and I always wanted to make sure the headlines were right there. Now, I want to make sure that the headline that actually is going to be the most... It's like writing an email. How do you actually write that title email to be able to grab someone's attention? And that's where it's going to go. So think about one or two keywords that you want to be known for when you're talking about your post.
So what does the post relate to? That needs to be in there. Don't just go in there and be like, "Oh, make sure you read this exciting post that I'm about to talk to because it's going to be really awesome." Well, that doesn't help me on an index level. If you're going to be talking about, I mean like today, I think I did something... My post today was around organic marketing. And so that's right out the gate. I want to make sure that people understand. I'm talking about organic marketing and the leveragability of it and the access. Now, do I talk about specifically on LinkedIn? No, I didn't. Just overall, marketing if done correctly should be organic. There's paid advertising, and then most people look at marketing and like, well look, the beauty of it, especially on LinkedIn is organic.
Yeah. And we all know there's an algorithm on LinkedIn, and obviously the indexing is one part of it. But if you've seen any other... I know and it's more than that.
I mean, you know it’s comments, engagement. I mean, you want to be able to go that first hour is always going to be key. You want to make sure when you're posting content, if you've got different crews, that's the beauty. People always don't hire specific for what we do on LinkedIn, it's the people that we actually have in our company. So a lot of people come in, because I work with a lot of well-known names, so they want to be able to go in and work with us because we actually create... I hate a lot of the generated engagement pods. But if you actually go through and create your own with higher level individuals, either like Dan Sullivan or Joe Polish, or some of these other people that we've worked with in the past, being able to have them engage on your content, it's about the community.
So we tell a lot of people, we know how to be able to leverage LinkedIn really, really well. That's the service. But the benefit of working with us is being able to have other high level individuals and being in that same container as them, because now you're going to promote across the board, because they're going to engage in your post and vice versa, being able to expand the right audiences with a very high level individual. That first hour is so critical.
Yeah. And there's a lot being said around your SSI score and how that relates to posts. What's your view on that?
We see it go back and forth. I think overall, the SSI score was a very critical part of your algorithm. I think it's changed a little bit to the fact that it's not a factor as much as it used to be. Now, they look at more, first and foremost comments are the fuel of LinkedIn. Then it goes to likes and then shares are last. I mean, shares really don't actually help your algorithm overall we've seen. Now with the SSI score, if you're doing that, you're doing the right things on LinkedIn. I think that's where it actually helps. It's not so much the score itself, but if you're taking the actions to get a 70 and above on your SSI score, your Social Selling Index, it shows you're doing the things that LinkedIn wants to do, and it's naturally organically...
You do those things on any platform, it's going to help you. And so that's where I've seen it. I mean, we go through everything. We track the SSI score, we use SHIELD Analytics, that's an amazing platform there too. There's lots of different things that we use, because not only with that... I don't know if you've seen it recently. Andreas, just put out on SHIELD Analytics, they just actually added your keyword mapping. I don't know if you've seen that yet or not?
Yeah, I did. I haven't doubled down on it, but I saw the interface change.
It's really neat too, because now we can go back through for clients and go, "Look, here's the hottest keywords. When you're creating your content, are these the ones you want to be known for? Are they SEO friendly?" So I know you're a master at being able to really design and be able to build all the tool sets to be able to really optimise the entire process. And that's where we go as well too. It's like, okay, that's great. We can look at the content, we can look at the engagement. But overall, I want to make sure the right people are engaging because you're using the right content as well, too and the right keywords. You might see some people that go through and they're like, "Okay, this is your number one keyword that has nothing to do with what you want people to find you for." We need to adjust a little bit.
Yeah. And I know that we've talked a lot about posts and I could talk to you all day. I'm just cognizant of the time, and maybe we have you back for round two to answer it. But you talk about engagement, and the big thing that surprised me was engagement wasn't just writing great organic posts. So if you could just summarise where you think people should be engaging outside of posts on LinkedIn.
So here's the thing. One of the biggest things we've seen right now is, we've all seen a massive shift in polls. Polls have come back, we get massive reach. But if you're just doing a poll for the series just to get more views on your content, you're just wasting your time. Make sure you're doing a poll; one, to be able to get precise answers of what you're looking for, because this helps build content and helps you to be able to filter out your audience. And two, after the poll is done, it tells you every single person. If you do a yes, no poll, hey, should you work with Paul? Yes or no. Everyone says yes, which I hope everyone listening says yes. Paul would reach out to them and be like, "Hey, really appreciate you." And you start with appreciation.
Most of the process that I do, it's all based on what my mom taught me, how to be able to treat other human beings. I'm just doing it online. Start with appreciation. When they're, we’re engaging your content, this is where your opportunity is to be able to go on and say, "Hey, Paul, I saw you recently commented on my posts. Love to be able to connect with you. Thank you so much." Starting with, I saw you view my profile. It's all these different aspects that you be able to go in and be able to build a relationship from appreciation to being able to give a compliment. They have to do endorsements. And a lot of this has shifted because of LinkedIn's change, in the last two or three months. Now you've actually brought it down to you can't do more than 100 connection requests on a weekly basis unless you're doing blank email requests.
There's ways that we do that, but if you're going to move that route, make sure you have a system that you'd be able to go afterwards that's going, "Hey, the reason why I sent you this connection request is..." So before it was, hey, I saw your profile. Well, now you just want to be able to shift these things around. So everything is about engagement. You want to be able to build a relationship and you want people to build that trust factor. Know, like, and trust is always what you hear everyone be able to say, and how do you do that? Through conversation that's sometimes through the content, but it's really most times on LinkedIn through direct messaging.
And I do know because obviously we're in the game, so we get used to it. But sometimes I see someone starting a conversation and you can know where it's leading. So now I just cut them off. What's your thoughts on that? Where maybe in some cases it becomes too conversational. Like you said, put in there the reason why. What's your view on that from an outreach perspective?
I try to be able to go through it. I have some people that come in and go, "Look, I just want to go straight out the gate and be like, 'This is the reason why I'm reaching out to you.'" We haven't really shifted much. I always engage with people that engage with me, because I hate cold outreach. I hate cold emails. I hate cold... As long as it's being spammed. So if someone's looked at my profile, someone's engaged in my content, or if their ideal audience, we're engaging in their content as well and then engaging and then reaching out and say, "Hey, I saw your recent post, and this is why I enjoyed it."
And I'm being very tactical on how that actually works out. So these are the different pieces that we... We use polls, we use LinkedIn Live. We use stories. Swipe up. And I love to swipe up on LinkedIn. If you've got 5,000 connections, it's a great feature to be able to use. If you don't, you do LinkedIn Stories and you swipe up on your company page, because you can have zero followers and you can actually be able to do that and actually still get people to see your LinkedIn Stories.
I know I missed the question because I got distracted. I'm a big fan of; start with appreciation. And then I want them to go in and I want to be able to ask them a question. I'm not going to pitch anyone until I at least know where they stand. So if it's going in and going, "Hey, do you consider yourself an entrepreneur or a business owner with an entrepreneurial mindset." I want to know where they're at because then they're... And I always tell them the reason why I'm asking is that I want to make sure I understand how to be able to continue our conversation. The better I understand your mindset, the better we can have a conversation.
I'm very open with that. And we do that with different clients. And honestly, a lot of times, Paul, we've actually been shifted very quickly to leveraging LinkedIn events and being able to pull some people into community calls and to Zooms and things like that. That goes straight to saying, "Hey, if you're free, love to be able to invite you over here." And now it's starting a real relationship that Ben... There's no pitch at all, even more on LinkedIn. We've actually moved 100% off that, we pulled everyone into more Zoom calls and things like that.
Yeah, no. I saw that. The only thing, and I think you replied, but I haven't read it yet, is just the time sure I saw this. But anyway, that's-
Yeah. We're trying to be able to shift those too. I mean, it's being able to go in. I'm trying to optimise my time because I spend time... We do podcasts like this, I spend a lot of time on Clubhouse, we do LinkedIn Lives. So it's where you can be able to access those times and those pieces with people to build the relationship in the quickest time possible that actually not only adds value for them, but also allows me to give them maximum value.
Just a quick one on Clubhouse. I'm an optimist at heart, but at the moment I sort of see Clubhouse as great for influencers, but not great if you're starting the game. So that's my hypothesis, tell me whether that's right or wrong.
I think there's an opportunity. The biggest thing with Clubhouse is you have to be able to raise your hand. If you're just sitting in the audience listening all the time, you're going to miss out. You have to be able to go up on stage, ask questions and be able to get involved. And then the next piece is... So my wife and I do it every Wednesday at 4:00 PM Central and then every Friday at 11:30 Central. Here in the states, we do two different rooms.
And I'm going to tell you, even if we have 20 people in there, when you're looking at the stats, you run a room for an hour and it looks like you only have... it could be five people. That's five more people than you had just sitting at home during COVID. And we'll go through and we'll have up to a thousand people that enrol for that room. How much do we have to pay on a platform like Facebook to have someone, and you'll look at the stats and I'll say, the average person listens for 12 minutes. How much do we have to pay for someone to listen to one of our video ads for 12 minutes?
Right. So I think it is a place for influencers, but I think you can be able to find your time, you just have to be okay with going, "Look, it might be me and one or two other people listening at the time." And the other piece is, "Paul, man I'd love for you to come join us on Clubhouse. Man, I'd love to be able to bring you in. We do the LinkedIn room every Friday. So please join us, man." Because yes it is for influencers, but we all started on, there was zero. I mean, I only started on Clubhouse in December and I've got almost 40,000 followers on there now. And I think people are rising up. So raise your hand, go up there. Anyone can be able to get that on there, but you and I both know too that LinkedIn is coming up with their own version. So we'll see where we spend a lot of time.
Yeah. And creator mode. So I know that I certainly found that when I switched the creator mode, and you can explain what it is, but my actual post went down, engagement's not up. So what's your views on or off the creator mode?
So my posts have gone up, but are you using the five hashtags that you selected with creator mode in your posts?
So that's going to be the thing that I want you to try and shift and change in creator mode. Creator mode is just an entryway, where they're going, what they want to be able to see. So there's a couple of different features that you get with creator mode, the follow button which anyone can switch over rather than a connect button. It features your top... I think your last six or eight posts rather than all your activity. And then you also get to add the little LinkedIn video for your profile, where you can actually kind of say, "Hey, I've got a new masterclass coming up."
But what we've seen and actually talking to LinkedIn as well, Paul, the hashtags that you use for those five hashtags you select with the creator mode, and if everyone hasn't paid attention to it, you just go to your profile right in your dashboard section, you can turn creator mode on and it'll ask you to pick five hashtags. And those hashtags you want to be able to incorporate into your content on a regular basis. If they see you not using those hashtags, your visibility will go down. But the more you use those hashtags, those will actually get an additional social boost more so than just using any other hashtag. So that'd be the biggest thing. Don't just go on and I'm going to select marketing because it has 25 million followers on there. So use that hashtag as well too, and then you'll actually get an initial boost.
Yeah. Great advice. Well, like I said, I could go on forever. We will have you back again and probably not just once. But to-
I'll bring my wife next time. She balances me out a little bit better.
That'd be great. And reach out to Rachel. So before we go into the last section, which is the rapid fire section, I want to ask you who are listening or watching now, do you have the sales system to generate your next million dollars in revenue? And if the answer is yes, congratulations. But if the answer is I'm not quite sure, I've got something for you to help you get clarity around that. Just go to Paulhigginsmentoring.com/pulse. There's nine critical questions you can answer in about three minutes. And then off the back of that, we can have a call where I go through a plan and show you exactly what I think is benchmarking after my 28 years of experience versus where you're at and what we'll see is just what the opportunities are to have that sales system in place. So Paulhigginsmentoring.com/pulse. So ready for the rapid fire?
Everybody goes there now. Hold on. Wait, we got to make sure everyone goes check out that link because we'll get on a phone call, Paul is amazing.
Yeah. Let's do it, man.
Yeah. All right. So the first one is, what are the sales habits that help you be successful?
Sales habits that help me be successful is really just being clear, consistent content. I mean, being able to understand my messaging, being able to be consistent on a regular basis, I can't just go in and go, "Oh, I'm going to try this today." And then, "Okay, I'll try it again next month." And it's the content, understanding that brand. So clear, consistent content on a regular basis is the clearest factor for me to be able to be as successful as possible.
Great. And what technology is essential for accelerating your sales?
Right now, it's really being able to really use analytics. How are we actually going to be able to go in? Honestly, for us, the technology that accelerates our sales is Sales Navigator. Being able to leverage that the right way, because most people don't understand all the different aspects of it. Just because we're using LinkedIn, of course I could mention 50 other different platforms that we use, but that's one of the biggest ones. Once you figured that out, it really changes the game on LinkedIn.
And what's the best source of ideas for you for getting more information on sales?
Right now, one, listen to podcasts like this, but really Paul, being able to think outside the box, I've used Clubhouse so much because not only am I sitting on stages, but I'm listening to a worldwide audience I never had access to and other amazing speakers. And when I get to hear what they're doing differently, it pulls me out of where my thinking is. Look, I've been doing this for 20 years. I sometimes get in my own blinders. So Clubhouse is amazing to be able to listen and get ideas and then be able to make it your own.
Yeah. And I mentioned before, just how much you gave to me. And that was incredible. But how else do you give back to the world?
Prior to COVID I used to go in and hopefully after COVID, I'll be able to do it again. I was the resident Spiderman at the Children's Hospital here in Austin, Texas. So I'm going to probably have to get back into spandex ready form, since COVID took off the... and the achilles, I've kind of been thrown off a little bit. But outside of that, what we're doing on a regular basis is these community calls. We do these live calls, we do the two Clubhouse rooms, those are the ways we give back, because not everyone has access to... they're not our clients going through. So it's about how we educate, inspire and draw people in. And that's through Clubhouse and through podcasts like this.
Yeah. Well, look, the last question might be hard to answer because I've actually filled a whole page of all the value you've given in this great conversation. But if there's one action someone could take right now to 10X their sales, what would that be?
The one action I really think that everyone needs to be, especially if you're talking about let's go LinkedIn specifically, it's rock your profile out. I mean, I think this is the biggest thing that people miss out every single time. The number one piece you need to be able to start from is if you don't have your profile on point and being able to really optimise that, you're missing out. And I think people jump through and go, "Well, how do I create content? How do I actually generate sales? How do I go through this?" And you and I both know that no matter what they're doing, everyone comes back to their LinkedIn profile. And if that's not 100% complete and on point and really telling the story, you're going to miss out on everything. So that's where I would tell everyone to start right there.
And I often say to people, you're Jekyll and Hyde and they're like, what do you mean? I say, "Well, the conversation you just had with me was brilliant, then if I look at your profile, it's just so under-optimised." So I couldn't agree more. Well, it's been brilliant having you on. And I know you've also got an on-demand master class, which is brilliant. So you can go to standoutauthority.com/ondemandmasterclass. Go check Joshua B. Lee's LinkedIn profile because everything that he talks about here, he practises, and to stay up to date with all the best ways to create engaging content, to then lead to sales, go to his profile because it's the one that I follow the most. And I recommend that you do it as well. So Josh, absolute pleasure having you on today.
No, Paul, I appreciate that. And everyone listening, what I love to be able to hear when you send out a LinkedIn message is, tell me what you love about Paul. Because that gives me a reason to be able to call Paul up and be like, "Man, look at all these different messages that I just got from being on your podcast." Now what everyone loves and why they listened to it. So please, when you send these messages out, connect with us on LinkedIn, tell me what you enjoy about Paul, what you love about him. Tell me an amazing story that you've listened to. And that gives Paul and I more reason to be able to have more conversations. So thank you.
Great. And that's why Joshua is one of the world's best. Thanks, Josh.
No worries, Paul. Thank you.
It was an absolute joy to catch up with Joshua again. And as you've just heard, he shared so much value. I love the fact that he still talks about human to human. So the things that his mum taught him, you still do on any platform, but in particular LinkedIn. He also talked about just the importance of posting and yes, LinkedIn will move more towards ads, but it needs the post content to keep people engaged on the platform. So it's so important to do it, and he had lots of great tips around that. So why don't you move your listening into action? So why don't you go and take the key learning that you learned from Joshua B. Lee, and share it on your socials and mention him.
He's got such a great following of really high quality people. So they'll get to see it, but most importantly, Joshua. And as he said at the end for me, say what you loved about this interview. And if you know him well, please share that as well. There will be the transcription and all the links that he mentioned. So he mentioned quite a few. They'll be in that transcript. And why don't you go and share it, maybe with one, 10 or if not 100 of your friends and be the sales hero to them and share this brand episode with them to help them accelerate their sales. If you want to learn how or if you've got the system to get your next million in revenues, you just go to Paulhigginsmentoring.com/pulse, and you will get those nine questions there. Check out our solo shows, where I share really specific sales strategies there to help you accelerate sales. And that's what I want you to do. I want you to take action from today and please go and accelerate your sales.
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About Joshua B. Lee
Joshua B. Lee is an entrepreneur, business owner, author, coach, marketeer, husband and father. In 2003, he built his career in online marketing with clients such as MySpace and Google managing over $100 million in advertising spend and controlling over 35 Trillion online impressions.
He has built 16 companies from online marketing to coaching to web design and more, but is most passionate about human connections. His current venture, StandOut Authority, is about humanizing your professional and company brand on LinkedIn through authentic and inspirational engagement.
He believes there is no B2B or B2C, only H2H, human to human connections. As a father of two and published author of Balance is Bullsh*t, he believes there is no work-life balance but an integrated life based on vision, relationships, health and business.
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